In accordance with the Swiss DSG (revised Data Protection Act / Datenschutzgesetz, in force since 1 September 2023) | Last updated: April 2026

Introduction

This privacy policy informs you about the nature, scope and purpose of the processing of personal data on manufakturfunke.ch. It applies in accordance with the Swiss Federal Act on Data Protection (Datenschutzgesetz, DSG, in force since 1 September 2023) and, where applicable, the European General Data Protection Regulation (GDPR / DSGVO).

1. Controller

Funke Kulinarik AG Tobias Funke Im Bad 8, 9410 Heiden, Switzerland Email: office@tobiasfunke.ch Phone: +41 71 571 45 45

2. Principles of data processing

We process personal data only insofar as this is necessary to provide our services, there is a legal basis for it, or you have given your consent. We observe the principles of purpose limitation, data minimisation, transparency and data security.

3. Data collected and purposes of processing

3.1 Website visits and server log files

When you visit our website, the following data is automatically stored in server log files:

IP address (anonymised)
Date and time of access
Page accessed and volume of data transferred
Browser type, operating system, referrer URL

Legal basis: legitimate interest (Art. 6 Abs. 1 lit. f DSGVO / Art. 31 DSG). Retention period: 30 days.

3.2 Getting in touch

If you contact us by email or via the contact form, your details (name, email, message) are stored in order to handle your enquiry. They are not passed on to third parties. Retention period: until your enquiry has been fully dealt with, then deletion unless retention obligations apply.

3.3 Orders and customer account (WooCommerce)

To process orders, we collect the following data:

Name, address, email address, phone number
Payment data (transmitted directly to the payment service provider, not stored by us)
Order history

Legal basis: performance of a contract (Art. 6 Abs. 1 lit. b DSGVO / Art. 31 DSG). Retention period: 10 years (statutory retention obligation).

3.4 Payment service providers

Stripe, Inc. 354 Oyster Point Blvd, South San Francisco, CA 94080, USA Stripe is certified under the Data Privacy Framework (DPF, valid in Switzerland since 15 September 2024). When you pay, your payment data is transmitted directly to Stripe. We have no access to your full payment data. Data protection: stripe.com/ch/privacy TWINT AG Stauffacherstrasse 41, 3014 Bern, Switzerland Data protection: twint.ch/datenschutz Invoice payment (B2B): Data is used solely for invoicing and is not passed on to third parties.

3.5 Google Analytics 4

We use Google Analytics 4 (GA4) provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. GA4 does not collect full IP addresses. The data is collected in pseudonymised form and transferred to Google servers. Google is certified under the Data Privacy Framework. Purpose: analysis of website usage and improvement of our offering. Legal basis: consent (cookie consent). Can be withdrawn at any time via the cookie settings. Opt-out: tools.google.com/dlpage/gaoptout Data protection (Google): policies.google.com/privacy

3.6 Meta Pixel (Facebook/Instagram)

We use the Meta Pixel provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Meta Pixel allows us to measure conversions and run retargeting ads. In doing so, data is transferred to Meta servers. Meta is certified under the Data Privacy Framework. Legal basis: consent (cookie consent). Can be withdrawn at any time via the cookie settings or the Facebook ad settings. Facebook ad settings: facebook.com/settings?tab=ads Data protection (Meta): facebook.com/privacy/explanation

3.7 Newsletter (Mailchimp)

If you subscribe to our newsletter, your email address is transmitted to Mailchimp (The Rocket Science Group LLC, Atlanta, GA, USA). Mailchimp is certified under the Data Privacy Framework. Sign-up is via double opt-in. You can unsubscribe at any time via the unsubscribe link in the newsletter or by email to office@tobiasfunke.ch. Legal basis: consent (Art. 6 Abs. 1 lit. a DSGVO / Art. 31 DSG). Data protection (Mailchimp): mailchimp.com/legal/privacy

3.8 Google Maps

On some pages we use Google Maps provided by Google Ireland Limited. When the map loads, data (including your IP address) is transferred to Google. Data protection (Google): policies.google.com/privacy

4. Cookies and consent

Our website uses cookies. Technically necessary cookies are set without consent. For all other cookies (analytics, marketing) we obtain your consent via our cookie consent tool. You can adjust or withdraw your consent at any time via the cookie settings in the footer.

5. Disclosure of data to third parties

Your personal data is disclosed to third parties only where necessary to perform the contract (shipping and payment service providers), on the basis of your consent, or due to a legal obligation. Shipping service providers: Swiss Post AG (Schweizerische Post) and DHL, solely to deliver your order. They receive only the data necessary for delivery (name, delivery address).

6. Data security

Our website is transmitted via HTTPS. We take technical and organisational measures in line with the current state of the art to protect your data against unauthorised access, loss or misuse.

7. Your rights under DSG and GDPR (DSGVO)

You have the following rights regarding your personal data:

Right to information: You can request information about the data we hold about you.
Right to rectification: You can request the correction of inaccurate data.
Right to erasure: You can request the deletion of your data, provided no statutory retention obligations prevent this.
Right to restriction: You can request the restriction of processing.
Data portability: You can receive your data in a machine-readable format.
Right to object: You can object to the processing of your data based on legitimate interests.
Withdrawal of consent: You can withdraw consent you have given at any time with effect for the future.

To exercise your rights: office@tobiasfunke.ch Right to lodge a complaint with the Federal Data Protection and Information Commissioner (Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter, EDÖB): www.edoeb.admin.ch

8. Retention periods

Personal data is deleted as soon as the purpose of processing no longer applies and no statutory retention obligations exist. Accounting-relevant data is kept for 10 years in accordance with the Swiss Code of Obligations (Obligationenrecht).

9. Changes to this privacy policy

We reserve the right to amend this privacy policy in order to adapt it to a changed legal situation or to changed services. The current version is always available on this page. In the event of significant changes, we will inform you by email or via a clearly visible notice on the website.

Last updated: April 2026 | Funke Kulinarik AG | Im Bad 8, 9410 Heiden

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